SANRAL is a South African parastatal responsible for managing, maintaining, and developing South Africa's National Road network.
Initiation Year: 2020
Services: USSD, web service, database development.
The client had a challenge where their countrywide physical stakeholder relation engagements had to adhere to covid19 safety protocol to continue running. They needed a digitised solution for the market that would be efficient yet inclusive since the sessions were mainly in rural and peri-urban communities with limited connectivity and smartphones.
Vukawanele developed a comprehensive digital stakeholder engagement solution in response to this challenge. We provided a reverse-billed contactless registration, covid19 screening and feedback survey platform. Moreover, we extracted data that provided insights for future stakeholder relations initiatives through this market research.